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Shipping and Delivery Time

Items are normally dispatched either the same day or by the next business day Monday to Friday.

Transit Time: Below are the transit times for different shipping options. Transit time is the time between leaving our warehouse and delivery to you. Transit time is calculated in Business Days (Monday-Friday).

 

Within Australia:

Orders are dispatched before 10:30am and 3.30pm AEDT Monday - Friday. Items are shipped from Melbourne, Australia.

SHIPPING OPTIONS

VIC

NSW

TAS

SA

QLD

WA

Australia Post Domestic - Free*

(Tracking Included)

5-7

5-7

5-7

5-7

5-7

5-7

Australia Post Express** - $6.10

(Tracking Included)

1-2

1-2

1-2

1-3

1-3

1-3

 

*Refers to Sim card purchases only. Free shipping is not applicable for purchases of travel accessories such as Travel adapters and Power Banks, Notebooks etc.
**If you: Select the Australia Post Express option, order before 10am AEDT and your address is located within the Australia Post Express Network; your order should get to you the Next business day. But we need to account for any potential delays from AUSTRALIA POST.

How do I track my order?

You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. You can track it here - https://auspost.com.au/mypost/track/#/search. If you did not receieve an email confirmation, you can either contact us or check the Order status page if you know your Order ID.


Shipping Within New Zealand:

Items are shipped from Auckland, New Zealand.

SHIPPING OPTIONS

 NEW ZEALAND METRO AREA

NZ Post Registered (Tracking Included) - $2.50

(Tracking Included)

5-7 Business Days

NZ Express Post (Tracking Included)** - $6.50

(Tracking Included)

2-4 Business Days

*Refers to Sim card purchases only. Not applicable for purchases of travel accessories such as Travel adapters and Power Banks, Notebooks etc.

**Only applies to addresses in a Metro area. Rural areas may take longer.

How do I track my Sim Card order?

You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. You can track it here - https://www.nzpost.co.nz/tools/tracking. If you did not receieve an email confirmation, you can either contact us or check the Order status page if you know your Order ID.

 

How do I track my Travel Accessories order?

Travel Accessories shipped to New Zealand  - Transit Time: 3-6 Business Days once dispatched (Tracking Included) - $40

You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. If you did not receieve an email confirmation, you can either contact us or check the Order status page if you know your Order ID.


Shipping Within UK:

Sim Cards shipped to the UK

Transit Time: 3-5 Business Days once dispatched (Tracking Included) - $7

Travel Accessories shipped to the UK

Transit Time: 3-5 Business Days once dispatched (Tracking Included) - $23


Shipping Within USA:

International Shipping Airmail
Transit time: 7-12 Business Days once dispatched (No Tracking) - $7

United States Express Shipping
Transit time: 3-5 Business Days once dispatched (Tracking Included) - $19.99


Shipping Within Canada:

International Shipping Airmail
Transit time: 7-12 Business Days once dispatched (No Tracking) - $7

Canada Express Shipping
Transit time: 3-5 Business Days once dispatched (Tracking Included) - $19.99

Travel Accessories shipped to Canada

Transit Time: 3-5 Business Days once dispatched (Tracking Included) - $30


International Shipping to other countries:

Please check first on the Checkout page to see if we deliver to your country. If so,

International Shipping Airmail
Transit time: 7-12 Business Days once dispatched (No Tracking) - $7

Express International Shipping
Transit time: 3-5 Business Days once dispatched (Tracking Included) - $40