This Europe Data eSIM is a Data-ONLY sim hence it doesn't come with a phone number. The sim does not allow you to make direct calls or send direct SMS. However, you are still able to make calls and send messages via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

However, you are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.

• Order your travel eSIM online and let us know your travel date. The eSIM will be emailed to you within 24 hours.
• When you land at your travel destination, follow the steps noted in the email and your eSIM will be ready to use.
• Your 30 days or service will commence.

Make sure that your device is eSIM compatibility. See our full list of compatible devices. Ensure that you have access to the eSIM email we have provided. You may wish to print this email out so you have a hard-copy of the eSIM. Please note that your 30 days of service will commence on the activation date noted on your order.

When you land at your destination, simply open the email we have sent you and install the eSIM (detailed step by step instructions with screenshots will be provided).

This Europe Data eSIM is a Data-ONLY sim hence it doesn't come with a phone number. The sim does not allow you to make direct calls or send direct SMS. However, you are still able to make calls and send messages via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

However, you are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.

Yes, you are able to hotspot/tether from your phone to another phone or device.

You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service. The travel SIM will be active from when you install the QR on your phone. It is on this date that your 30 days of service will have commenced.

The mobile data APN settings should automatically update when you insert the sim in you phone. If it does not, you need to update the settings so it states the following;

Name: O2

APN: Internet
Proxy, Port, Username & Password: LEAVE BLANK.

This SIM will connect to different network partners in the different covered countries.

The features on the eSIM are valid for 30 days of service from activation. 

This sim cannot be recharged. If you are travelling for longer than 30 days, please purchase multiple eSIMs accordingly. For example, if you are travelling for 45 days then purchase 2 of these sims and swap them over at the end of the 30 day period.

This sim cannot be recharged. If you are travelling for longer than 30 days, please purchase multiple eSIMs accordingly. For example, if you are travelling for 45 days then purchase 2 of these sims and swap them over at the end of the 30 day pe

Should you run into any issues with the eSIM whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

• Your order number or the name that the order is under
• Which country you are in currently and whether the eSIM connects to any network, if so, which network?
• Did you receive any SMS after you installed the eSIM. If so, please send us a screenshot of that message.
• Message us screenshots of any error message you are getting.
• What phone model you are using?
• Any other information about the issue, which will assist us in helping you resolve the issue. 

This Europe Data eSIM is a Data-ONLY sim hence it doesn't come with a phone number. The sim does not allow you to make direct calls or send direct SMS. However, you are still able to make calls and send messages via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

However, you are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.

You can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.

You are able to remain in touch with your friends and family via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype etc.

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our sim card and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the sim card, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

Yes, you will have access to all your apps, messages, contacts and emails whilst using this esim card. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this esim card is that you will have a new phone number.